Refund policy

We do not offer returns or refunds on any products once delivered. All sales are final.

However, we care about your satisfaction. If your item arrives damaged or defective, we offer a replacement at no extra cost.

To initiate a replacement:

Contact us at info@okanhome.in within 48 hours of delivery

Include your order number and clear photos/videos of the damaged item and packaging

Note: Claims made after 48 hours or without visual proof will not be eligible for a replacement.